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Privacy Policy

Last updated: July 31, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: means a unique account created for You to access our Service or parts of our Service.
  • Company(referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Chartered Minds, 100 South Orange Ave, Suite 700, Orlando, FL 32801, United States.
  • Cookies: are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Florida, United States.
  • Device: means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data: is any information that relates to an identified or identifiable individual.
  • Service: refers to the Website.
  • Service Provider: means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data: refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website: refers to Chartered Minds, accessible from https://thecharteredminds.com/
  • You: means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

SMS Terms & Conditions

1. SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:
If consent has been given to receive text messages from Chartered Minds, messages may be received related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries

3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 5 SMS messages per week may be received related to appointment reminders, billing, etc.

4. Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plans. These fees may vary if the messages are sent domestically or internationally.

5. Opt-in Method:
Opt-in to receive SMS messages from Chartered Minds can be done in the following ways:

  • By submitting an online form

6. Opt-out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7. Help:
For any issues, reply with the keyword “HELP”. Alternatively, help can be obtained directly from us at hello@thecharteredminds.com.
* Additional Options: If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8. Standard Messaging Disclosures:

  • Message and data rates may apply.
  • Opt out at any time by texting “STOP”.
  • For assistance, text “HELP” or visit our Privacy Policy page.
  • Message frequency may vary.

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.